Privacy Policy
Last updated: November 2025
1. Who We Are
This website is operated by Hijrah Hub Ltd, trading as Hijrah Properties.
Registered in England & Wales: 16091623
Registered office: 5 Brayford Square, London E1 0SG, United Kingdom
Phone: +44 20 3576 4267
Email: privacy@hijrahproperties.com
Website: hijrahproperties.com
Hijrah Properties connects clients with verified properties and partners in Madinah, Saudi Arabia. We comply with the UK Data Protection Act 2018, EU GDPR, and the Saudi PDPL where applicable.
2. What Data We Collect
We collect only the data you choose to provide:
- Full name
- Email address
- Phone number
- Gender (optional)
- Date of birth (optional)
- Country of residence
- Property interests (buy/rent/invest, area, budget)
We may also collect technical data such as IP address, browser type, and cookie identifiers to improve performance and security.
3. How We Use Your Data
Your information is used to:
- Respond to enquiries and provide property information
- Send updates, newsletters, or marketing communications (if you opt in)
- Match you with suitable listings and local agents
- Maintain legal, security, and record-keeping obligations
We never sell or rent your data.
4. Lawful Basis for Processing
Depending on the interaction, processing is based on:
Consent
When you subscribe or request updates.
Legitimate Interest
When responding to your enquiry or maintaining contact relevant to your request.
Legal Obligation
For compliance with tax or regulatory requirements.
5. Data Storage & Security
Data is stored on secure, encrypted servers located in the UK and EU.
We apply technical and organisational measures (encryption, access control, and regular audits) to prevent unauthorised access.
6. Data Sharing
We share information only when necessary:
- With local licensed real-estate partners in Madinah who help deliver property services
- With trusted third-party providers (email, CRM, or hosting platforms) under Data Processing Agreements that comply with GDPR standards
- When required by law or regulatory authority
7. International Transfers
When data is transferred outside the UK or EEA (e.g., to Saudi Arabia), we ensure adequate safeguards such as Standard Contractual Clauses or partner compliance with PDPL.
8. Data Retention
Personal data is retained for up to 24 months after your last interaction or until you request deletion, whichever is sooner.
9. Your Rights
You have the right to:
- Access a copy of your data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing or request restriction
- Data portability (transfer to another provider)
Contact privacy@hijrahproperties.com to exercise these rights. We will respond within 30 days.
10. Cookies & Tracking
We use essential and analytics cookies to operate the site, analyse traffic, and improve services.
Non-essential cookies are used only with your consent. See the Cookie Policy below for details.
11. Updates
We may update this policy to reflect changes in law or our services. The latest version will always be published at hijrahproperties.com/privacy.